French Multinational automobile maker Renault has introduced Buy Now pay later plan for Indian customers, in this plan customers can buy any Renault car in May 2020 and start paying their EMI after 3 months of purchase, to facilitate customers Renault also have introduced Easy online booking facility on Renault India website as well as MyRenault App,
Following offer is valid on all Renault India models, some of their popular selling models are: Renault Duster, Renault KWID and Renault Triber,interested buyers just need to place online booking request and get test drive at their home,
There are also offers across the product range including cash offers, exchange benefits and finance at a special rate of 8.99%. These are complemented by additional loyalty offers for its existing customers. Renault India has also rolled out additional benefits for Doctors and Police personnel, under its ‘Care for Caregivers’ program, as a gesture to thank the efforts of the professionals engaged in fighting the COVID19 battle in India.
Renault Finance has also announced measures to support the customer which is the form of – Job Loss Cover (coverage for salaried customers and applicable in loss of job due to layoffs, retrenchment, accidental death, permanent disability and hospitalization in case of any disease including COVID-19 for single premium ranging from INR. 650 to INR 1,600) and EMI Protect Plan (Coverage for Self Employed customers and applicable in case of hospitalization including COVID-19 & accidental death for single premium of INR 999
Post Covid-19 led lockdown Renault dealerships have ensured special care to sanitise their facilities and test drive cars. There are multiple training programmed, protocols and processes in place to monitor the execution of Renault’s customer-first initiatives and efforts, as a part of their ‘Welcome Back’ initiative. There has also been a gradual recommencement of business operations across India Alliance entities in accordance with regulations of government and local authorities. Phased-wise operations have commenced at Renault Nissan Automotive India Private Ltd. (RNAIPL), Renault Nissan Technology and Business Centre India Private Ltd. (RNTBCI), Renault Finance and the Renault corporate office in Chennai.
Renault has also started dispatches of cars from the plant to North India and Tamil Nadu. Export of critical ‘Make in India’ parts has begun from the facilities in Chennai and Pune to select global markets. “Globally, Renault is gradually resuming business operations, country by country. In India
Display and test drive cars, whether at the dealership or at customers’ homes will have multiple sanitization points after each customer interaction – steering, AC vent, dashboard, gear knob, door opening lever, infotainment system, door handle, IRVM, ORVM, ORVM knobs, glove box and seat belt buckle, amongst others.
The same detailed processes will be followed for all cars that come for servicing as well. Documentation regarding test drives will also be collected and shared using digital methods, while also ensuring single person test drives are done. The safety and hygiene protocol will be strictly followed for new car deliveries, whether at the customer’s home or at the dealership, and for all car servicing requirements. Renault has also put in place few basic guidelines for customers in the interest of their social health. These include proactive and reactive communications with customers urging them to wear a mask while visiting the dealership, carrying their own stationary and following social distancing directions. All safety and hygiene measures will be practiced across all showrooms and service workshops to ensure customers have complete peace of mind, whether it is for a new car purchase or getting their vehicles serviced.
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